Terms and Conditions

AGB in accordance with the general recommendation of the German Hotel and Restaurant Ordinance:

§ 1: The guest accommodation contract is concluded as soon as the vacation apartment has been ordered and confirmed. The booking is also made by the booking guest for all persons registered in the booking. The person making the booking is liable for all persons registered. All persons must register online via the guest app.

§ 2: The conclusion of the guest accommodation contract obligates the contracting parties to the fulfilment of the contract, for which duration the contract is concluded.

§ 3: The landlord is obligated to provide the guest with an equivalent substitute accommodation or to pay damages if the holiday flat is not provided.

§ 4: The guest is obliged to pay the agreed or customary price in case of non-use of the contractual services, less the expenses saved by the landlord. The savings can amount to 5-10% for overnight stays in holiday apartments, depending on the case and experience rates. The landlord's cancellation conditions apply. An expense allowance of one day's rent will be charged per replacement tenant. To protect yourself from the financial consequences of cancellation, we recommend that you take out travel cancellation insurance.

§ 5: The landlord is held in good faith to assign unused holiday flats to other tenants, if possible, to avoid cancellations. Cancellations must be made in writing. Until the holiday apartment is rented out to another party, the guest must pay the amount calculated according to number 4 for the duration of the contract. Early departure or later arrival do not entitle to a price reduction.

§ 6: The agreed price includes the currently valid value added tax. We reserve the right to make adjustments in the event of an increase in value added tax up to the beginning of the stay. The local tourist tax is not included in the rental price and must be paid independently on site. We reserve the right to levy a one-off Sunday and holiday surcharge of € 25.00 for arrival and/or departure on Sundays and/or public holidays. Arrivals and/or departures on Sundays and public holidays are only possible by prior arrangement. For short stays (3 nights) we charge a short stay surcharge of € 50.00. For 4 nights the short stay surcharge is € 25.00. In case of overbooking or similar important reasons a cancellation by the landlord is possible. In this case, any advance payments already made will be fully refunded. If possible, the landlord offers the guest an alternative holiday accommodation in the form of an agency. The guest waives any compensation.

§ 7: The accommodation is available for arrival at 16.00 hrs and for departure until 09.30 hrs.

§ 8: Payment is made in accordance with the written agreement of the booking contract, a deposit must be paid. The amount of the deposit is determined by the landlord. If no down payment is made or if the down payment is not made in time, the landlord has the right to cancel the booking. This means that all tenant claims are forfeited. If the booking is not cancelled, or if the apartment could not be rented out to another party, the tenant is obliged to pay the price of the trip minus any savings made by the landlord.

§ 9: The traveler is obliged to cooperate in the event of service disruptions within the framework of the statutory provisions and to avoid or minimize any damages. In particular, he is obliged to notify the landlord of any defects. If the defect is not remedied directly or e.g. by change, the landlord or a person named by the landlord must be informed. If a notification of defects is only made subsequently, the contractual partner is no longer in a position to do anything. Claims for reduction or damages are therefore excluded, unless a notice of defects would have been futile from the outset, but was culpably admitted. Similarly, in the event of a significant impairment of the trip, termination of the contract by the traveller in accordance with § 537 BGB (German Civil Code) requires that the landlord has been granted a reasonable period of time to remedy the situation, unless remedy is impossible or refused by the landlord or unless immediate termination of the contract is justified by a special interest of the traveller. Against the occurrence of insects, wasps, ants, earwigs, etc. no guarantee is given.

§ 10: The rental agreement includes all furnishings and equipment. Possible damages are to be reported to the landlord as soon as they have been noticed. During the rental period the tenant is responsible for the inventory of the holiday home. Damage caused by the improper operation of electronic devices, such as the oven, dishwasher, TV, WLAN, microwave, etc., is at the expense of the tenant.

§ 11: For reasons of fire protection and out of consideration for allergy sufferers, all rooms are non

§ 12: The contract can only be terminated by mutual agreement of both partners. In all other respects, the provisions of the German Civil Code (BGB) shall apply to the contractual relationship and also to the Lessor's liability for items brought in. Place of jurisdiction is Hameln. The accommodations may only be occupied by the persons stated in the booking. In particular, the number of persons may not be exceeded; this also applies to children, toddlers, babies and young people. There is no claim to occupancy with more than the agreed number of persons. The host may refuse to admit additional persons or, if necessary, make this dependent on additional payment. It is not permitted to let the holiday apartment to third parties. The guest is obliged to treat the accommodation and its furnishings only as intended and with overall care. The landlord reserves the right to charge for additional expenses in case of soiling, the removal of which exceeds the usual final cleaning costs/expenses. These are € 40,00 per hour. Defects are to be recorded by the lessor if necessary. The moving and rearranging of furniture, as well as the use of unoccupied beds and their linen is not permitted. In this case the landlord can charge an additional cleaning fee. The programming of the TV system is not to be changed. The Netflix access may only be used in the respective holiday apartment. Violations will be charged for. The house rules are to be observed (see information folder). Please never hang laundry and wet towels in the apartment to dry. Tumble driers are available for use (coin-operated machines). The host can terminate the guest admission contract without notice if the guest, despite a warning from the host, persistently disrupts the operation or the execution of the stay or if the guest behaves in a manner contrary to the contract that justifies the immediate cancellation of the contract. § 13: Dogs are not allowed in the house. Violations of this may entitle the host to an extraordinary termination of the guest accommodation contract. In principle, the host must expressly agree to the admission of dogs before the start of the trip. Only one dog is allowed per apartment. § 14: Liability of the landlord from the rental agreement according to § 536a BGB for damages not resulting from injury to life, body or health is excluded, unless they are based on an intentional or grossly negligent breach of duty by the landlord or a legal representative/agent of the landlord. §§ 701 ff BGB remains unaffected. In case of impairment of the holiday or the rental object by force majeure (war, civil unrest, storm tides, algae pollution, epidemics, fire, unforeseen construction noise, bad weather, cold, oil spill, terrorist acts of violence or similar. ) the landlord is not liable! In such cases, any additional costs and/or rental costs incurred shall be borne by the lessee. Our general terms and conditions of business are considered to be accepted upon request and/or acceptance of the rental contract. Should one of the above points be or become invalid, the remaining conditions remain valid.